Question 1

Does RowMailer work with any Smartsheet plan?

Accepted Answer

Yes. RowMailer connects via the Smartsheet API, which is available on all Smartsheet plan tiers.

Question 2

Do I need coding knowledge to use RowMailer?

Accepted Answer

Not at all. The visual flow builder and drag-and-drop email editor are designed so you can create professional email automations without writing a single line of code.

Question 3

How is RowMailer different from Smartsheet's built-in notifications?

Accepted Answer

Smartsheet notifications are plain text, character-limited, and carry Smartsheet's own branding. RowMailer lets you send fully branded HTML emails with multi-step flows, delays, conditional logic, and merge tags.

Question 4

What email provider does RowMailer use?

Accepted Answer

RowMailer uses whatever email sending method your WordPress site is configured with — your host's default mail, an SMTP plugin, or a transactional provider like SendGrid or Mailgun.